Thursday, 29 February 2024

Navigating the Digital Revolution: Digitization, Digitalization and Digital Transformation

 As technology advances, the world is moving to a more digital environment. We often hear three different terms in this technological evolution: digitization, digitalization, and digital transformation. In this article, we will differentiate these terms and identify the relationship between the terminologies and attempt to bring some baseline for discussions.

 Let’s start with the term Digitization:  Digitization refers to creating a digital representation of physical objects or contents.  For instance, we scan a paper document and save it as a digital document (e.g., PDF).  In other words, digitization is about converting something non-digital into a digital representation or artifact.  Computerized systems can then use it for various purposes.  Digitization is the foundation for any digital journey.

 Digitalization refers to enabling or improving processes by leveraging digital technologies and digitized data.  Therefore, digitalization presumes digitization.  Gartner’s glossary defines the term as using digital technologies to alter a business model and create new opportunities for revenue and value. Examples of this would be using digitized customer data from different sources to automatically generate insights from their behaviour. Another would be an account department replace payment request and approval process from a human-driven to software-driven. Digitalization increases productivity and efficiency while reducing costs.  Digitalization improves an existing business process or processes but doesn’t change or transform them.

 Digital Transformation is simply business transformation enabled by digitalization.  The primary aim is to integrate technology to most, if not all, business operations. In digital transformation, digital technology is incorporated into all areas of the business to fundamentally improve efficiency in workflows and create value for customers. Cultural, organizational, and operational changes are implemented through the integration of digital technologies. Digital transformation allows businesses to adapt to ever-changing industry trends and landscapes. Digital transformation takes digitization and digitalization a step further by using digital technology to completely change how a business operates. For example, a company might move from selling products in stores to only selling online.



Relevance for Businesses

 So, what is the relevance of digitization, digitalization, and digital transformation for businesses? Let’s break it down using real business scenarios:

-  Digitization: Digitization is essential for companies that want to take advantage of digital technologies. Digitizing data makes it more accessible and easier to analyze. This is especially important for organizations that deal with large amounts of data, such as healthcare providers and financial institutions.

-  Digitalization: Digitalization builds on digitization by using digital technologies to improve processes and performance. For instance, many enterprises have implemented enterprise resource planning (ERP) systems to streamline their operations — specifically, to manage their inventory, finances, and human resources more efficiently.

Digital Transformation: Digital transformation goes one step further than digitization and digitalization by using digital technologies to create new or fundamentally different business models. As an example, Uber and Airbnb created entirely new businesses by leveraging digital technologies.

 Companies that want to stay ahead of the curve must understand all three concepts. By investing in technologies that enable these processes, they can keep their business efficient, agile, and responsive to change.

Monday, 20 November 2023

How Microsoft acquired OpenAI. Without any transactions!

 On Saturday the world of tech was in a heightened sense of excitement and buzz after the Open-AI board fired the company CEO Sam Altman and his co-founder Greg Brockman. The move was, to say the least, unexpected. And sudden. Altman, who has seen his profile rise to that of industry visionaries and geniuses after the success of Chat-GPT, was in a way Open AI. He was the face of the company, and by virtue of his position was considered the top guy in the AI world.

 

However, this news was not as shocking as the swift transition of Altman and his crew to Microsoft. I got my desk this morning to receive the most ironically entertaining outcome of the event as read the post of the Chairman and CEO of Microsoft Corporation “We remain committed to our partnership with OpenAI and have confidence in our product roadmap, our ability to continue to innovate with everything we announced at Microsoft Ignite, and in continuing to support our customers and partners. We look forward to getting to know Emmett Shear and OAI's new leadership team and working with them. And we’re extremely excited to share the news that Sam Altman and Greg Brockman, together with colleagues, will be joining Microsoft to lead a new advanced AI research team. We look forward to moving quickly to provide them with the resources needed for their success.”

 


This is the smartest move ever from Satya Nadella, an acquisition of an entire company without a single transaction! He technically secures the talents before Monday morning market open. Congratulations to Nadella and his team, we look forward to seeing how beneficial this new move will be to the Microsoft team and the tech world while I am also keen to see how OpenAI Board manages this now.

 

Wednesday, 1 November 2023

7 Things Great Leaders Do to Be Courageous

 

I learnt bad leadership is usually in part a result of fear. Here are some concrete ways to get beyond it. Here are seven practices of great leadership that you can adopt to begin changing everything.

Embrace the intelligence of the team

Smart leaders recognize that no one can know everything. Instead, they look for and welcome intelligence in team members. You want a variety of experiences and bodies of knowledge to bring to bear on the organization's goals. Encourage people to be smart and active in planning and execution.

Give people authority and responsibility

You can't know everything and you can't do everything. Micromanagement never makes sense when you can train people and then depend on them. Team members need responsibility to grow and have a good relationship to the organization and they need the authority to undertake the responsibility.


 

Make most of your job to help others

You lose nothing when you help others shine. You may not take the bows every time, and that's fine. It's like being a good parent. Your children will grow into adulthood and responsibility, and yet everyone knows it would have been impossible without your help. Enjoying the satisfaction of enabling the best in others is part of being a true grownup.


Keep an eye on something bigger than you

Fear is strongest when you focus on yourself. Every difficult and setback gets tied into your sense of yourself. Of course you will be scared because problems get wrongly turned into attacks on your very existence. Get the focus on something bigger and more important than yourself, like the goals of the organization and principles of being a good leader.

Remember goals enable means

We usually think of means in relationship to goals. You create and steer an organization to achieve the end. But you can also think of goals as what enable means. You want your team to do great things. If you achieve a big goal, were you planning to dissolve your company? Probably not. Goals become reasons for the people in the organization to thrive and work together.

Love the process more than the results

As part of enabling the means, enjoy the process. The true pleasure of leadership isn't in the results, because their importance will always pass, but in the process of working toward achievement. You oversee and are responsible for a thriving community, and success comes in its everyday management and cultivation. When you don't get the results, go back to the process and find what needs to happen differently.

Recognize that mistakes are essential

Fear of mistakes comes with fear of failure. However, you need mistakes if you're to do the real job of leadership and help improve the organization. Find problems through the evidence of mistakes, work with the team to fix them, and then keep moving on. Where's the fun if everything goes right?


Friday, 1 September 2023

Letters of Note


"I do not have the answer to the question of why, at least not now and not in this life. But I do know that there is incredible value in pain and suffering, if you allow yourself to experience it, to cry, to feel sorrow and grief, to hurt. Walk through the fire and you will emerge on the other end, whole and stronger. I promise. You will ultimately find truth and beauty and wisdom and peace. You will understand that nothing lasts forever, not pain, or joy. You will understand that joy cannot exist without sadness. Relief cannot exist without pain. Compassion cannot exist without cruelty. Courage cannot exist without fear. Hope cannot exist without despair. Wisdom cannot exist without suffering. Gratitude cannot exist without deprivation. Paradoxes abound in this life. Living is an exercise in navigating within them.

I was deprived of sight. And yet, that single unfortunate physical condition changed me for the better. Instead of leaving me wallowing in self-pity, it made me more ambitious. It made me more resourceful. It made me smarter. It taught me to ask for help, to not be ashamed of my physical shortcoming. It forced me to be honest with myself and my limitations, and eventually to be honest with others. It taught me strength and resilience."

Source: Letter to her daughters (July 2017) via Letters of Note

 Lawyer Julie Yip-Williams, who was born blind, on the paradoxes of life:

Friday, 14 October 2022

The Value of Small Kindnesses

 

I’ve been thinking about the way, 

when you walk down a crowded aisle, 

people pull in their legs to let you by. 

Or how strangers still say “bless you”

when someone sneezes, 

a leftover from the Bubonic plague. 


“Don’t die,” we are saying.

And sometimes, 

when you spill lemons from your grocery bag, 

someone else will help you pick them up. 

Mostly, we don’t want to harm each other.


We want to be handed our cup of coffee hot,

and to say thank you to the person handing it. 

To smile at them and for them to smile back. 

For the waitress to call us honey when she sets down the bowl of clam chowder,

and for the driver in the red pick-up truck to let us pass.

We have so little of each other, now. 


So far from tribe and fire. 

Only these brief moments of exchange.

What if they are the true dwelling of the holy, 

these fleeting temples we make together when we say, 

“Here, have my seat,” “Go ahead — you first,” 

“I like your hat.

Source: A poem by Danusha Laméris on the value of small kindnesses:

The Once and Future King

 Author T.H. White on learning as a cure for sadness:


"The best thing for being sad… is to learn something. That is the only thing that never fails. You may grow old and trembling in your anatomies, you may lie awake at night listening to the disorder of your veins, you may miss your only love, you may see the world about you devastated by evil lunatics, or know your honor trampled in the sewers of baser minds. There is only one thing for it then — to learn. Learn why the world wags and what wags it. That is the only thing which the mind can never exhaust, never alienate, never be tortured by, never fear or distrust, and never dream of regretting."


Source: The Once and Future King

Death: The Final Stage of Growth

A psychiatrist Elisabeth Kübler Ross once wrote on how beautiful people are made:



"The most beautiful people we have known are those who have known defeat, known suffering, known struggle, known loss, and have found their way out of the depths. These persons have an appreciation, a sensitivity, and an understanding of life that fills them with compassion, gentleness, and a deep loving concern. Beautiful people do not just happen."



Source: Death: The Final Stage of Growth


#growth #people #stage #beautiful